Payments & Shipping
We support the following payment methods:
We accept PayPal, Visa, Mastercard, American Express, and Discover credit cards,
The Estimated Delivery Time: 10-20 days For the US.
When can I expect my package to arrive?
We ship anywhere in the world so it will depend on your country of residence and not all of our merchandise ship from the same warehouse. It may take anywhere from 7 - 30 days on average. This is highly dependent on the customs and import process in your country. Please note during the holiday season that these time frames may be impacted but you may contact the shipping carriers directly at the number provided in the shipping notification emails you will receive. Below are the most typical time frames for your region.
USA: Between 1 - 2 weeks
Canada: Between 2 - 4 weeks
Europe: Between 2 - 4 weeks
Australia: Between 2 - 4 weeks
All Others: Between 2 - 4 weeks
We try to do our best so that all orders would ship as soon as possible!
When can I expect tracking information? I didn't receive any notification emails of an order confirmation or tracking, where can I get that?
Typically the shipping carriers update their system slowly (several days may pass before you get tracking). If you haven't received it within a week's timeframe, first we would advise to check your spam/junk folder in case and make sure you entered your correct email address upon ordering. Or if you decided to create an account here then you can also check there. If all else fails and nothing is there, please contact us directly. We are here to assist you!
On that rare occasion that your item goes missing or shows up late don't worry! All you need to do is contact us at our contact page. We will reply in 24 hours. If for some reason we don't (don't worry we always reply) just send us an email again. We pride ourselves on customer satisfactions, any issues we fix ASAP.
DOES DUTY TAX APPLY?
In most cases no because the total cost of the order will be small. It's up to you to find out if you have to pay it or not. Unless you have a large order you should be ok but please double check with your local customs.